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Delete your account

FlowPerch: Expense Tracker · com.flowperch.app

You can delete your FlowPerch account and its cloud data at any time. There are two ways to do it.

Option 1 — Delete it yourself in the app

This is instant and needs no waiting.

  1. Open FlowPerch and tap More in the bottom bar.
  2. Tap your name at the top of the screen.
  3. Tap Delete account.
  4. Confirm. If you have been signed in a while, you will be asked for your password once for security.

Your sign-in, cloud profile and entries, feedback, invites, push tokens, Premium and promo records and purchase binding are removed immediately. A shared record that another person co-owns is retained for them only after your account identity is removed from it.

Option 2 — Ask us to delete it

If you no longer have the app installed or cannot sign in, email us from the address on the account and we will delete it for you.

Email flowperch@zohomail.eu

We confirm and complete deletion within 30 days, usually much sooner. We may ask you to reply from the account's email address so we can be sure the request is really yours.

What gets deleted

Data What happens
Your account and sign-in credentials Deleted
Transactions synced to the cloud — income, expenses, investments, lent and borrowed Deleted
Categories, savings goals, budgets and bill reminders stored in the cloud Deleted
Your profile record, Premium and promo records Deleted
Invites you created or accepted Deleted
Feedback, push notification tokens and purchase-to-account binding Deleted
A shared entry co-owned by another participant Retained for them; your identity is removed
Entries stored only on your phone Stays on your device
Receipt photos Stays on your device

FlowPerch is local-first. Your entries live on your phone, and receipt photos are never uploaded anywhere. Deleting your account removes the cloud copy — to remove the local copy as well, use More → Manage data → Clear all data before deleting your account, or uninstall the app.

Your subscription

FlowPerch Premium is billed by Apple or Google, not by us, so deleting your account does not cancel it. Cancel the subscription separately:

  • iPhone / iPad — Settings → your name → Subscriptions → FlowPerch → Cancel
  • Android — Play Store → profile icon → Payments & subscriptions → Subscriptions → FlowPerch → Cancel

Retention after deletion

Once deletion completes, your data is removed from our live database straight away. Our server functions keep technical logs, which can include your account ID and the action taken, under Google Cloud's log retention settings. Analytics and crash reports are not linked to your account and are kept under Firebase's retention settings. In a shared entry, the other person keeps the financial facts you both recorded, with your identity removed.

Questions

Email flowperch@zohomail.eu and we will get back to you. You can also read our Privacy Policy for the full picture of what we store and why.

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